What should I do if I forget my PIN?

For security reasons, your Xnvia account will be locked after three incorrect PIN attempts.

To restore access, contact Xnvia Support at support@xnvia.com using your registered email address.

Our support team will guide you through the required identity verification process to securely restore access to your account.

Important: Never share your PIN, password or verification codes with anyone, including Xnvia Support.